Hotel Cuenca, Cuenca ➤ Reviews, Rooms & Prices 2025

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

Borrero 10-69 Y Gran Colombia, Cuenca, Ecuador

Hotel Cuenca is a classical hotel located in downtown Cuenca, just 0.1 miles from the city's financial center. This historic establishment, built in the late 1940s, showcases the craftsmanship of local artists, featuring vintage decor and crystal chandeliers. It offers a range of accommodations and amenities for both leisure and business travelers. Ideal for exploring Cuenca, it is situated near major attractions and landmarks.

Location

Hotel Cuenca is conveniently located 2.5 miles from Mariscal Lamar Airport and only 0.5 miles from the Tomebamba River. It is situated two blocks from the Plaza Abdón Calderón and close to prominent landmarks, including cathedrals and museums. Guests can access local transportation options and enjoy a variety of cultural sites within walking distance.

Rooms

The hotel features 25 individually decorated rooms designed for comfort and convenience. Each room includes free Wi-Fi, a safety deposit box, and room service, as well as a private bathroom with 24-hour hot running water. The rooms are equipped with modern amenities such as LCD cable TV, hairdryers, and complimentary toiletries. Options include single, twin, matrimonial, and family accommodations.

Eat & Drink

On-site dining is available at the restaurant CARBON, which serves regional Cuencan specialties and a selection of fine South American wines. Guests can enjoy a breakfast buffet that includes croissants, jams, and natural juices. The bar/lounge area offers a relaxed environment for unwinding after a day of sightseeing or meetings.

Leisure & Business

Recreational amenities include a fitness center and an English-style games room with billiards and table football. The hotel also provides a business center equipped with high-speed internet and meeting space. Additional services include spa treatments such as massages, as well as dry cleaning and laundry services.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Twin Room

Max:

2 persons

22 m²

Bed options:

2 Single beds

room details

Check Prices

Budget Room

Max:

1 person

17 m²

Bed options:

1 Double bed

Shower

room details

Check Prices

Budget Double Room

Max:

2 persons

18 m²

Bed options:

1 King Size Bed

Shower

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center

Cuenca2300 ft

Airports

Mariscal Lamar (CUE) 2.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Oasis

“The spa offered a serene atmosphere with rejuvenating treatments that truly melted my stress away.” view full review

Cozy Comfort

“The bedding was incredibly plush, providing a perfect night's sleep that I looked forward to every night.” view full review

Refreshing Dip

“The pool temperature was just right, making it the perfect spot for a refreshing swim after a long day.” view full review

Impressive Shower

“The shower had excellent pressure, providing a revitalizing experience that left me feeling energized.” view full review

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Baggage storage
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Pool tables

Services

Paid shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Board games
Children's menu
Children's play area
Game room

Room features

Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Borrero 10-69 Y Gran Colombia, Cuenca, Ecuador

Map view

Borrero 10-69 Y Gran Colombia, Cuenca, Ecuador

City landmarks

Museums

Pumapungo Museum and Arqueological Park

5200 ft

Church

La Catedral de la Inmaculada Concepcion de Cuenca

2500 ft

Museums

Museum of the Aboriginal Cultures

2500 ft

Market

Mercado 10 de Agosto

4300 ft

Rio Tomebamba

2700 ft

San Francisco

Canari communities

2400 ft

Calle Larga

The Ruins of Todos Los Santos

2500 ft

Museums

Prohibido Centro Cultural

3800 ft

Museums

Museo Remigio Crespo Toral

2300 ft

Parks

El Paraiso Park

1.4 mi

Museums

Museo Municipal de Arte Moderno

4300 ft

Calle Benigno Malo 4 - 103 y Calle Larga

Galeria de Arte Contempora neo Ariel Dawi

2100 ft

Rafel Maria Arizagua

Economuseo Municipal Casa del Sombrero

2400 ft

Bridges

Puente Roto

1.2 mi

Calle Larga

Straw hat Museum

4300 ft

Avenue Gil Ramirez Davalos 3-86 Behind Terminal Terrestre Bus Station

Homero Ortega Hats

5200 ft

Nearby

Parks

Calderon Park

1200 ft

Calle Luis Cordero

Old Cathedral of Cuenca

1900 ft

Museums

Museum of "Las Conceptas"

1800 ft

Parks

San Blas Park

1700 ft

Museums

El Museo de Esqueletologia

600 ft

Herman Miguel 3-23 Paseo Tres de Noviembre

Reserva y Museo de las Artes Populares

500 ft

Presidente Cordova Hermano Miguel

Museum of the Canari Identity

1900 ft

Church

Church of Santo Domingo

1300 ft

Vargas Machuca 1127

Mercado de Artesanias Rotary

1200 ft

Museums

Museum of "Las Conceptas"

1500 ft

Mariscal Sucre

Plaza de las Flores

1300 ft

Church

Iglesia Del Carmen

1500 ft

Church

San Blas Church

1900 ft

Mariscal Sucre y Luis Cordero

Corte Provincial de Justicia de Azuay

900 ft

Restaurants

Sweet & Sour

200 ft

Sucre y Borrero

La Belga

400 ft

Calle Padre Pedro Touloup between Hermano Miguel and Borrero

Empanadas Loreto

700 ft

Hermano Miguel y Gran Colombia

Tienda Nectar

1000 ft

Benigno Malo 12-27 y Gaspar Sangurima

Food Lover Buffet

1300 ft

Presidente Cordova 7-26 y Presidente Borrero Al lado del parque de la UNE y diagonal al monasterio de las Conceptas

Morla Wok

1700 ft

Simon Bolivar corner with Miguel Heredia

Cafe De Nucallacta

1500 ft

Hermano Miguel 5 62 between Juan Jaramillo and Honorato Vasquez

El cafe Lojano y Tostador

1900 ft

Mariscal Sucre 10-20

Reviews and Ratings

Feedback from previous guests about their experience.

66%

liked the hotel and would stay again

Convenient Location

Interesting Room Layout

Noise Disturbances

Average Service

6.6/10

Nice

Rooms

6.4

Location

8.0

Service

7.0

Dining

5.8

Frank

United States of America, May 2024

6.2/10

I had a mixed experience at this hotel. The room had large windows opening into a lively space but was also noisy due to various disturbances. The location was convenient, but the noise levels were hard to ignore at times.

Rooms

6.0

The room had large windows that opened into an interesting space, but there were constant disturbances like children running amok with no supervision and noise from the front desk.

Service

5.0

The service was average, offering typical amenities without any standout features.

Location

7.0

The location was central and convenient, but the noise from ongoing construction and bustling streets could be disruptive.

Dining

7.0

The dining experience was satisfactory, although the breakfast options could be more varied and improved.

Facilities

6.0

The facilities were adequate but did not offer any exceptional amenities or services.

Convenient Location

Noise Disturbances

United States of America, April 2024

5.6/10

My stay at the hotel was a mixed experience. The location was ideal for sight-seeing and visiting museums and cathedrals, very close to everything, but I felt it didn't fully meet my expectations given the price. The rooms were on the third floor and unfortunately, noise from children playing without supervision and various disturbances around the front desk made it hard to relax. The dining options were basic and could definitely be improved.

Rooms

5.0

The rooms were on the third floor and unfortunately were noisy due to children running amok without supervision and various disturbances from the front desk.

Service

6.0

The service was average with standard amenities provided.

Location

7.0

The location was ideal for sight-seeing and visiting museums and cathedrals, very close to everything, but I felt it didn't fully meet my expectations given the price.

Dining

5.0

The dining was basic and could be improved with more variety and better quality options.

Facilities

6.0

The facilities were standard with no standout features.

Felix

United States of America, March 2024

7.4/10

The hotel's location is convenient, being just 5 minutes away from downtown center, perfect for walking to various inner-city activities in Cuenca. While the rooms may suffer from noise disturbances due to the layout with windows opening into central areas, they are clean and comfortable. The dining could use some improvements with a more varied selection.

Rooms

7.0

Despite the noise from the hallways and neighboring areas due to the configuration of the windows, the rooms themselves are clean and comfortable.

Service

8.0

The staff provides good service and is attentive to guests' needs.

Location

9.0

The hotel's location is convenient, just 5 minutes from downtown center, offering easy access to various activities in Cuenca.

Dining

6.0

The dining experience, though acceptable, could be enhanced by adding more variety to the menu.

Facilities

7.0

The hotel facilities are decent, but nothing extraordinary.

Rob

United States of America, December 2023

8.2/10

I had a comfortable stay at this hotel. The rooms were quiet, facing two courtyards, which made my nights very peaceful. However, the dining experience fell short of expectations. The service was on point, and the central location was a big plus.

Rooms

9.0

The room I stayed in was very quiet and met my needs at night.

Service

9.0

The service provided, including room service and housekeeping, was excellent.

Location

9.0

The hotel's awesome location at the heart of the old town was a major highlight for me.

Dining

6.0

The breakfast was a bit disappointing, with some items of poor quality.

Facilities

8.0

The facilities were great, with everything I needed during my stay.

clean

poor quality

Harry

United States of America, November 2023

6.4/10

My stay at the hotel had its ups and downs. The location was fantastic, right in the heart of the historic district, but the noise from the surroundings could be bothersome. The service was friendly and helpful, but the room configuration led to constant disturbances. The dining options were a mix of good and poor quality, offering a variety of choices. Overall, a decent stay with some room for improvement.

Rooms

5.0

The room I stayed in was uncomfortably hot, and the noise from various sources outside made it hard to relax.

Service

7.0

The service provided, including room service and housekeeping, was friendly, but the constant disturbances affected the overall experience.

Location

8.0

The hotel's location in the center of the historic district was a big plus, but ongoing construction nearby could be disruptive.

Dining

6.0

The dining options had a mix of good and poor quality foods, offering a variety but inconsistent experience.